Can't Create? Collaborate!

When we started Creative Source two decades ago, we came from a corporate marketing background. That experience helped us forge important relationships in the business community—not only with the creative directors and graphic designers at area advertising agencies, but also with our colleagues in other corporate marketing departments.

That’s still an important ingredient to our business success today. We promote signs, displays and printing as our primary product line, and people come to us when they need those things. But over the years we’ve also said we offer creative marketing solutions—and we do that by working in collaboration with our clients, vendors, and marketing partners.

The key to coming up with those solutions is listening. Clients tell us what they want. Vendors tell us what they can do to help provide the products and services that will help us do our job better. And marketing partners—graphic designers, business consultants, PR pros and other communication experts—provide us with perspectives we might otherwise overlook. In other words, they make us better at what we do.

The old adage “two heads are better than one” is true. When you combine your talent and experience with that of others, it makes for more effective problem solving. Not only that, it energizes you and gets the creative juices flowing.

In the corporate world, management often promotes team-building as a way for staff members to be more effective. That’s collaboration. If it works internally, it stands to reason that it will work externally, too, when we team up with other businesses and industry professionals.

At one point in my career, I was content to go to work every day, disappear into my work area, and do my thing. I was comfortable with my surroundings and my responsibilities, and didn’t see the need to expand beyond that. Today, however, that concept makes me uncomfortable! In order to truly move forward, innovate, and be creative, it’s important to grow in knowledge and increase our capabilities.

The quickest path to greater achievement is through collaboration. If you’ve hit a creative roadblock in your thinking, try going outside of your comfort zone by seeking the input and advice of someone on the outside. You’ll expand your horizons and strengthen relationships in the business community that will enhance your productivity, both now and in the future.

MIKE BOYD is president of Creative Source. Clients looking for sign companies in Canton, Ohio and the surrounding region look to Mike and his staff for creative marketing solutions.

Brand Integrity: How Remaining Consistent With Your Message Will Help You Stand Out

One of the things we talk about on our company website is “maintaining the integrity of your brand.”

Brand integrity is important to any business. It begins with a corporate philosophy, and is reflected in everything a company says or does. That’s why messages need to be consistent, no matter what the medium.

For example, when customers come to us at Creative Source, our goal is help them present their message in a big, bold way. We do it with signs, displays and large-format print products that are designed to grab—and hold—people’s attention. In the process, we encourage clients to consider the purpose, location, message, use of name, logo, color and other important considerations that will make their message stand out and get results. All of those things are driven by one thing: their brand.

The same holds true with any other form of marketing—brochures, websites, advertisements and more. Branding is everything.

At its core, it comes down to your primary message. Some call it your position. It’s who you are, what you are, and, most important, why you are.

In sales, they call it your “elevator speech.” If you were to get on an elevator with someone and they asked what you do, what would you say—understanding that you may only have 30 seconds or less to say it? That’s your elevator speech. That’s your “why.” That’s your brand.

In my case, I describe how people say things to me like “We’ve always wanted to,” or What if we could,” and then fill in the blank with an idea. I respond by explaining how we can help make it a reality. That’s what we’re all about: Turning big ideas into bold presentations. (You can read my elevator speech at the end of this article.)

Earlier in my career I worked for the marketing department of a national retail chain. After my partners and I launched Creative Source, we narrowed our focus to signs and displays. That change in perspective has taught me a lot about how best to communicate your message. The fewer words you have to work with, the more efficient you have to be.

If you haven’t done it for a while, take a moment to consider your brand. What’s the essence of your message? What’s your elevator speech? Even better, if you came to us and asked us to communicate your brand on a sign, what would it say?

That’s who you are, what you are, and why you are. In business, that’s where it all begins.

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POSTSCRIPT: Here’s my actual elevator speech, which I’ve used when introducing myself at meetings or in front of groups. I would welcome your feedback in the comments section below, or by email at mike@csforideas.com.

We've always wanted to... We had this idea... What if we could...

These are the things we hear from our clients.

"Hi, I'm Mike Boyd with Creative Source. We're experts in the sign, display and printing industry. We've been particularly successful working with ad agencies, designers and in-house marketing departments.

"Many of our clients come to us because they're struggling to keep their branding, or their clients' branding, looking picture perfect, or they're looking for something fresh, different or unique—something that stands out.

"Again, I'm Mike Boyd with Creative Source. The next time you're looking to turn a big idea into a bold presentation...we can do that!"

MIKE BOYD is president of Creative Source. Clients looking for sign companies in Canton, Ohio

and the surrounding region look to Mike and his staff for creative marketing solutions.

Brand Extension: Turn Your Brand Equity Into New Opportunties for Growth

Much has been said in the world of advertising and marketing over the past 30 years about the concept of brand or line extension. Articles have been written. Books have been sold. Reputations have been made.

First, a word about the concept. Brand extension, sometimes called line extension, is what happens when a company known for a product or service in one category expands into another. Recent examples include such historic brands as Barbasol and Dole. 

Barbasol's line extension increased market share (Perio, Inc.)

For example, over the past decade Barbasol added several variations to its original shave cream (left); eventually, one of those variations, Soothing Aloe, became the most popular. They also branded a new line of pre-shave and after shave lotions, natural extensions of its shaving products. Together with a rebranding in 2013, these moves solidified Barbasol's position of leadership in its product category. 

Likewise, Dole, once known primarily for its canned pineapple, expanded its brand to include such eventual favorites as fruit juice blends and frozen fruit bars. There are numerous other examples of strong brands becoming stronger through brand or line extension.

Even so, to some experts, extending a brand dilutes it. Yet others insist that a well-planned brand extension can lead to greater overall market share. The debate goes on.

For our business at Creative Source, we extended our brand by adding services. We began 20 years ago as a design shop, and for a while took on all sorts of projects. Gradually, we realized that our strength was the design and production of signs, banners and displays, and later we added large-format printing to our list of services.

Installation description from the Creative Source website

Most recently, we’ve taken to doing our own installations as well, adding a service that we believe guarantees the integrity of our work and helps strengthen our relationship with clients. Signs, displays, printing and installations; all are related, and all are integral to who we are as a company.

Brand extension, properly pursued, can open doors to new opportunities for your company. Rather than diminish your capabilities and cloud your identity, brand extension can magnify who you are and what you do. And that can make a significant difference in today’s crowded marketplace.

MIKE BOYD is president of Creative Source. Clients looking for sign companies in Canton, Ohio

and the surrounding region look to Mike and his staff for creative marketing solutions.

Tips for Buying Business Signs: Some Things Never Change

I recently came across an article that was published more than a decade ago in Entrepreneur magazine, titled “Tips for Buying Business Signs.” Often we focus so much on how things have changed in business that it’s easy to overlook how much they’ve stayed the same.

Indoor signage communicates
a more personalized message,
like building employee morale

As the article quickly points out, signs are used indoors as often as outdoors, whether they’re hung from ceilings, attached to walls, or applied directly to surfaces. While outdoor signs are often more marketing oriented, indoor signs can do things like direct guests, communicate a more personalized message (like at a trade show) or even boost morale.

The materials used for a sign are an important consideration. As the article says, it usually comes down to lettering and types of substrate materials. At the time the article was written, painted signs were already on their way out. Today they’re nearly obsolete, having been replaced by vinyl, raised or engraved lettering.  Signs themselves can be made from materials as diverse as metal, wood, plastic and foam core, depending on the need and location.

A sign company needs to be able to
deliver what you need, on time and on
budget, no matter the challenge

Where the rubber meets the road, as the saying goes, is the design of a sign and how to choose a company that can deliver exactly what you need. In addition to color combinations, the article points out that “factors such as sign height, lighting and time of day can affect how easily the sign can be viewed.”

The article also emphasizes the importance of a sign company being able to provide the sign materials you desire, offer expertise in the planning and placement of signage, and give you the design and creative background necessary to help you achieve maximum impact with your project. Of course, being able to deliver those services at the right price can make all the difference.

Overall, the points made in the article still hold true. It’s important to trust your signs and displays to professionals who can get the job done right, do it on time, and work within your budget. Those are the keys to doing business that will never change.

You can read the entire article in the Entrepreneur article archive.

MIKE BOYD is president of Creative Source. Clients looking for sign companies in Canton, Ohio

and the surrounding region look to Mike and his staff for creative marketing solutions.

To Thine Own Self Be True

I turn down work all the time.

Sound crazy? It’s not, and it shouldn’t be for you, either.

At Creative Source, we do certain things very well: Banners. Displays. Graphics.

We do them professionally, accurately and quickly. Clients looking for sign companies in Canton, Ohio and the surrounding region come to us for visual marketing solutions. These include shopping malls, banks, hospitals, schools, doctors, dentists, lawyers, manufacturers and more.

Dave Hess and I broke into the business two decades ago at Camelot Music, in the marketing and advertising department.  A big part of our job was to design and produce signs, displays and banners for more than 400 retail stores nationwide.

Along the way we learned that more than 90 percent of communication is non-verbal. What’s more, we humans process visuals 60,000 times faster than text. How many times have you heard people say, “I’ll believe it when I see it?” That’s not just a saying; it’s the truth.

We capitalize on that fact by producing great graphics for our clients.

So why do I turn down work? Because sometimes people ask me if we produce advertising campaigns. Or radio commercials. Or websites. And I tell them no.

Could we? Maybe. Probably. But that’s not who we are.

At Creative Source, we’ve found that the key to standout performance is to know what we do, and do it better than anyone else.

Banners. Displays. Graphics. We’re a one-stop shop for creative visual solutions.

Is your brand clearly defined? If not, identify the key products or services that propel your business forward, and focus on those.

We can’t be all things to all people. But if we’re the right things to the right people, we have a better chance of standing out and being a success.

MIKE BOYD is president of Creative Source. Clients looking for sign companies in Canton, Ohio

and the surrounding region come to Mike and his staff for creative marketing solutions.